Returns

Items purchased online may be returned within 28 days, or 14 days if sale goods, for exchange or refund providing a valid receipt is presented. This will not affect your statutory Rights. Goods can be returned to us at Viper Sports. Postage will be at your expense, unless the return is due to a fault in our processing or a fault in the products, in which case please ring us or email us prior to posting. In all cases please provide a copy of your receipt, your reason for returning the item and your full contact details so that we can process your requests as soon as possible. If you wish to exchange the item due to no fault of Viper Items purchased online may be returned within 28 days, or 14 days if sale goods, for exchange or refund providing a valid receipt is presented. This will not affect your statutory Rights. Goods can be returned to us at Viper Sports. Postage will be at your expense, unless the return is due to a fault in our processing or a fault in the products, in which case please ring us or email us prior to posting. In all cases please provide a copy of your receipt, your reason for returning the item and your full contact details so that we can process your requests as soon as possible. If you wish to exchange the item due to no fault of Viper Sports we will need to charge for this additional postage back to you, which will be calculated as before on a weight and packaging basis. If there is a price difference between the item being exchanged, we will issue a refund or contact you in order to obtain payment for the additional cost accordingly. We will only issue a refund or dispatch an alternative item once we have received the original item back to us. Viper Sports cannot be held responsible for goods being returned until they have reached the shop. It is advised that you ask for a proof of postage for any items being returned.